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Frequently Asked Questions and Patient Resources

Frequently Asked Questions

The standard of care is a yearly exam. Not only are we making sure that patients are getting the best vision possible with their glasses and/or contacts, we do a comprehensive evaluation that checks for any and all eye disease.

Yes, contact lens prescriptions often differ from your regular glasses prescription. The doctor will take a separate set of measurements and work with each patient to determine the best lens option for them.

If you're suffering from Glaucoma and Cataracts and are preparing for cataract surgery the iStent inject® may be the right fit for you. The iStent inject® can be inserted during cataract surgery to help successfully manage intraocular pressure.

At Levin Eyecare not only do we have doctors who do routine comprehensive eye exams, we have a range of specialists who diagnose and treat eye diseases and conditions. We also perform cataract, lid, retina, and glaucoma surgical procedures.

    Levin suggests the options below:

  • Insurance:
    • You can use your insurance to cover a portion of the exam, eyewear or surgical expense.
    • If your insurance includes a Flexible Spending Account (FSA) or a Health Savings Account (HSA), you can cover the remaining balance using that.
  • Out Of Pocket
  • Interest-Free Financing:
    • Care Credit: This provides an option for payment of large out of pocket costs, like Panoptix lenses, procedures, and even eyewear and contact lens purchases. Please click here

Yes, we take almost all routine vision and medical insurance plans. Please contact us with questions about specific insurance plans.

Yes, every Levin Eyecare location except Overlea, Lutherville, and Eldersburg has an optical department with experienced opticians to help you choose the perfect pair for you. We offer a variety of frames and lens options including: bifocal, trifocal, transition, polycarbonate, and anti-reflective lenses.

From budget-friendly to high-end, we carry a variety of the most current styles available. Some of our brands include: Gucci, RayBan, Nine West, Flexon, Carerra, Nike, Oakley, Columbia, Maui Jim, Coach, Lacoste, Under Armour, Tom Ford, Oliver Peoples, Swarovski, and Christian Dior just to name a few. Stop in and see us to see everything we have to offer!

We want you to love your glasses. If something doesn’t feel quite right, please let us know — we’re happy to help.

You have 21 days from receiving your eyewear to request a remake, exchange frames, or discuss any concerns. If you decide not to proceed with a remake and would prefer a refund, any out-of-pocket payments will be refunded minus a $30 frame restocking fee and 20% of the lens cost, which helps cover a portion of the lab costs for your custom lenses.

You’re welcome to switch frames within 21 days. If the new frame costs more, you would simply pay the difference. If returning frames without selecting a replacement, a $30 restocking fee applies.

Because lenses are custom-made to your prescription, they are generally non-refundable. However, if you’re having vision concerns, we offer a one-time complimentary remake within 21 days to help ensure your comfort.

A trifocal lens is an intraocular lens (IOL) that provides near, intermediate, and distance vision for clear, complete focus. The PanOptix® Lens is the first and only trifocal lens for cataracts in the United States that delivers enhanced quality and a complete range of vision.
Still have questions? Please contact us.
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